Our Construction Standards & Warranty
Your swimming pool is a major investment in your home, your lifestyle, and your outdoor living space. At Apex Pools & Outdoors, we believe that investment should be supported by quality construction, professional installation, and warranty protection you can understand. Every Apex pool is built with careful attention to structural integrity, hydraulic performance, equipment installation, and finish quality. Our warranty program protects the major components of your new pool—from the structural shell and interior finish to equipment, plumbing, tile, coping, decking, and other contracted improvements.
Our Warranty Covers:
| Gunite / Concrete Pool Shell | Limited Lifetime |
|---|---|
| Pebble / Premium Interior Finish | 5 or 10 Years |
| Pool Pump | 3 Years* |
| Pool Filter | 3 Years* |
| Pool Heater | 3 Years* |
| Pool Lights | 3 Years* |
| Pool Cleaner | 3 Years* |
| Pool Controls / Automation | 3 Years* |
| Tile | 2 Years |
| Coping | 2 Years |
| Decking / Pavers | 2 Years |
| Skimmers | 2 Years |
| Pool Plumbing | 2 Years |
| Screen Enclosures | 3 Years* |
| Insulated Roofs | 3 Years* |
The Apex warranty team is dedicated to helping you with your concerns and keeping your pool operating correctly. Contact us to determine whether a concern falls under your builder or manufacturer warranty.
Gunite / Concrete Pool Shell
Structural protection for the reinforced gunite/concrete pool shell against qualifying structural failures caused by defects in Apex's construction.
Pebble / Premium Interior Finish
Depending on the selected finish and manufacturer, premium interior finishes may include 5-year or 10-year manufacturer-backed warranty protection.
Pool Equipment
Equipment warranty periods are subject to the warranty provided by the manufacturer of the equipment actually installed. Registration, parts, labor, service and other conditions are governed by the applicable manufacturer's written warranty.
Tile, Coping & Decking
Coverage applies to qualifying installation defects in work contracted and installed by Apex, subject to the terms and exclusions of the Apex Limited Pool Construction Warranty.
Skimmers
Coverage for qualifying installation defects and leaks attributable to Apex's installation.
Pool Plumbing
Coverage for qualifying leaks or faulty pool and spa plumbing connections resulting from Apex installation defects.
Screen Enclosures
Coverage for qualifying construction and installation defects in screen enclosure work included in the Apex contract.
Insulated Roofs
Coverage for qualifying construction and installation defects in insulated roof systems included in the Apex contract.
Our Construction Standards:
Project & Plan Review
Before construction begins, the project scope, pool design, site conditions and applicable construction requirements are reviewed to help ensure the project is ready for construction.
Pre-Construction Coordination
Our team coordinates the project before excavation so important construction details, access requirements, elevations, equipment locations and project expectations can be addressed before work begins.
Structural Reinforcement
Pool shells are constructed using engineered reinforcement according to the approved project plans and applicable requirements.
Steel placement and structural construction are completed before the gunite/concrete shell is installed.
Gunite / Concrete Shell
The reinforced pool shell is constructed according to the approved plans, engineering requirements where applicable, and required inspections.
The result is the structural foundation for your entire swimming pool.
Pool Plumbing & Hydraulics
Pool and spa plumbing systems are installed with careful consideration for circulation, filtration, suction, returns, water features, spa operation and equipment performance.
Pool Equipment
Apex installs professional pool equipment selected for the individual project.
Depending on your pool design, your equipment system may include pumps, filters, heaters, automation, sanitation systems, lighting, cleaners and water-feature equipment.
Tile & Coping
Tile and coping are installed as important functional and architectural components of your pool.
Our installation standards focus on proper placement, bonding and finishing while maintaining the design selected for your project.
Decking & Pavers
Whether your project includes concrete decking, pavers or another approved surface, Apex coordinates the installation as part of the complete outdoor environment.
Interior Finish
The interior finish is one of the final major stages of pool construction.
Apex works with professional finish installers and selected manufacturers to provide the plaster, quartz, pebble or premium finish specified for your pool.
Limited Lifetime Structural Warranty
The structural shell is the foundation of your swimming pool.
Apex provides the original homeowner with a Limited Lifetime Structural Warranty on the reinforced gunite/concrete pool shell at the original installation site.
For purposes of the warranty, a covered structural shell failure is a qualifying defect in Apex's shell construction that materially affects the structural integrity of the shell or causes water loss through the shell.
The Limited Lifetime Structural Warranty remains in effect for as long as the original homeowner owns the property where the pool was originally constructed, subject to the complete terms, conditions and exclusions of the Apex Limited Pool Construction Warranty.
Builder Warranty + Manufacturer Protection
Your Apex warranty is designed around two different types of protection.
Apex Workmanship Warranty
Apex stands behind qualifying defects resulting from the construction and installation work performed by Apex and its contracted trades for the applicable warranty period.
Manufacturer Warranty
Pumps, filters, heaters, lights, automation systems, interior finishes and other manufactured products may carry separate warranties directly from their manufacturers.
The exact warranty depends upon the manufacturer and product installed.
At project handover, homeowners should retain their equipment model and serial information and all applicable manufacturer warranty documentation.
Warranty Service When You Need It
Building your pool is only the beginning of our relationship.
If you believe you have a warranty-related issue, our team will help determine whether the concern falls under the Apex builder warranty, a manufacturer warranty, or another service category.
When contacting us, please provide your name, project address, a description of the concern, the approximate date you first noticed it, and photos or video when available.
Contact Apex Warranty Service
Build Your Outdoor Dream With Confidence
From the structural shell beneath the water to the equipment that keeps it running, Apex Pools & Outdoors is committed to building outdoor environments designed to be enjoyed for years to come.
Ready to Build Your Dream Pool?
Apex Pools & Outdoors · Luxury Pools • Spas • Outdoor Living
Central Florida • Orlando & Surrounding Areas
Warranty Disclaimer
Warranty information displayed on this webpage is a summary for general informational purposes. Actual coverage is governed by the homeowner's signed construction agreement, the Apex Pools & Outdoors Limited Pool Construction Warranty, applicable manufacturer warranties, and applicable law. Manufacturer warranty periods, registration requirements, parts, labor and exclusions vary by product. See the complete written warranty documents for terms, conditions, limitations and exclusions.